Legal

Privacy Policy

Last updated: 26 November 2025

At Fitterher (“we”, “our”, “us”), we are committed to protecting the privacy of women who use our services and visit our website fitterher.com (“Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Site, our programs, and our communication channels (including WhatsApp and email).

Health Disclaimer: Fitterher provides general educational and wellness guidance. Our content and programs do not replace professional medical advice, diagnosis, or treatment. Always consult your doctor or qualified health professional for medical concerns.

1. Information We Collect

We may collect the following types of information when you interact with Fitterher:

1.1 Information you provide directly

  • Contact details – such as your name, email address, and phone number when you contact us, join our programs, or fill out forms.
  • Profile & wellness information – such as age range, life stage (conceive, prenatal, postpartum, peri-menopause), preferences, and goals when you choose to share them for a personalized experience.
  • Communication content – messages and details you share with us via WhatsApp, email, or forms on the Site.

1.2 Information collected automatically

When you visit our Site, certain information may be collected automatically, such as:

  • IP address, browser type, device type, and operating system.
  • Pages visited, time spent on pages, and referring URLs.
  • General location (city/country) based on your IP address.

This data is usually collected using cookies or similar technologies to help us understand how our Site is used.

1.3 Information from third-party tools

We may use third-party tools such as analytics or communication platforms (for example, WhatsApp Business, email marketing software, or website analytics services) that may collect limited information as per their own privacy policies.

2. How We Use Your Information

We use the information we collect to:

  • Provide, personalize, and improve our wellness programs and website experience.
  • Respond to your enquiries and support requests.
  • Send important updates, program information, or wellness content you have opted in to receive.
  • Analyze Site performance and user behaviour to improve our services and content.
  • Maintain the security and integrity of our Site and systems.
  • Comply with applicable laws and regulations, where required.

3. Legal Basis for Processing (where applicable)

Depending on your location, our processing of your personal information may be based on:

  • Your consent – for example, when you fill a form or opt in to receive updates.
  • Legitimate interests – such as improving our services and communicating with you about your enquiries.
  • Compliance with legal obligations – where we are required to retain or share information under applicable law.

4. Cookies & Tracking Technologies

Our Site may use cookies and similar technologies to remember your preferences and understand how visitors use the website.

  • Essential cookies – required for basic Site functionality.
  • Performance/analytics cookies – help us understand Site usage and improve content.

You can usually control cookies via your browser settings. However, disabling certain cookies may affect how the Site functions.

5. How We Share Your Information

We do not sell your personal information. We may share information only in the following situations:

  • Service providers – trusted third-party vendors who help us with services such as hosting, analytics, or communication, and who are required to protect your information.
  • Legal requirements – when we believe disclosure is necessary to comply with the law, protect our rights, or respond to legal requests.
  • Business transfers – if we restructure or transfer parts of our business, your information may be transferred as part of that process with appropriate protections.

6. WhatsApp, Email, and Other Communication

When you contact us via WhatsApp, email, or other messaging channels, we may store your messages and contact details to respond and keep a record of our communication.

  • Our WhatsApp contact number: +91-8297042233 (business use).
  • Our primary contact email: contact@fitterher.com.

Please avoid sharing highly sensitive medical information or personal details via unencrypted channels. For emergencies or serious medical conditions, always contact your doctor or local emergency services directly.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will take reasonable steps to delete or anonymise it.

8. Data Security

We use reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction or updating of inaccurate or incomplete information.
  • Request deletion of your information, subject to legal obligations.
  • Object to or restrict certain types of processing.
  • Withdraw consent where processing is based on your consent.

To exercise these rights, please contact us at contact@fitterher.com. We may need to verify your identity before responding to your request.

10. Children’s Privacy

Fitterher is designed for adults and does not knowingly collect personal information from children below the age applicable in your jurisdiction without appropriate parental consent. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Third-Party Links

Our Site may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

12. International Visitors

While Fitterher is primarily focused on Indian women, visitors from other countries may also access our Site. By using the Site, you understand that your information may be processed in India or other locations where our service providers operate, where privacy laws may be different from those in your country.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this Policy periodically.

14. How to Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Fitterher
C-1004, Aparna Cyber Life,
Nallagandla, Hyderabad – 500019, India
Email: contact@fitterher.com
WhatsApp: +91-8297042233

This Privacy Policy is provided for general informational purposes and may need to be reviewed or adapted by a qualified legal professional to ensure full compliance with the specific laws applicable to your business.